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As of this moment, I am the self-published author of three best selling books in the micro niche industry of the Notary Public, and I am working on the fourth with my esteemed colleague, Laura Biewer (The Notary & Motivation G.O.A.T.). 

Once I published my first book, Sign & Thrive: How to Make Six Figures as a Mobile Notary and Loan Signing Agent, my life, and business, changed forever. It has sold over 30,000 copies (and rising). Here’s what that first book did for me:

First, I checked something pretty major off my bucket list. I had dreamed of writing and publishing a book since I was six years old. Actually doing it was a priceless contribution to my own esteem and confidence level. 

Second, having a book that I wrote and published gave me something to talk about, leave behind after meetings, and kick down doors that otherwise would have remained sealed. When done correctly, a book can add credibility to...

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I’m sure it was quite the hullabaloo back in the day as Thomas Edison and Alexander Bell argued the best way to answer the newly invented telephone. To think we were just one creative ad campaign away from answering the phone as, “Ahoy!”, a nautical term Bell petitioned for. 

Alas, “Hello?” won the day and Thomas Edison had yet another big win to brag about. 

For 150 years people have been answering the phone the same way. 

Might it be time for a change? I think so. Especially for business owners like you and me. I am surprised at the number of notaries we call for jobs that still answer the phone with a simple hello. Nevermind that they’re using a greeting that has celebrated its centennial, but when I hear it I immediately wonder if I’ve dialed the right number. 

• Did I just call a professional business? 
• Can this person actually help me? 

I’d rather hear a...